Quality Assurance for AI Agents

We audit and improve chatbots for accuracy, safety, and brand alignment.
Get a comprehensive performance report in 48 hours.

Tier 1:
The Diagnostic

Before you scale, ensure your bot is ready for customers. We run a manual inspection to catch embarrassing errors before your customers do.What’s Included:

  • Brand Safety: We ensure the bot handles frustration and abuse professionally without going off-script, leaking data or ignoring instructions.

  • Hallucination Check: We verify the bot sticks strictly to your provided documentation.

  • Prompt analysis: we review your prompt for opportunities for improvement.

  • The Report: A detailed PDF scorecard highlighting issues before your customers find them.

Price: $499 One-Time Fee

Tier 2: The System Build

We implement a straightforward testing system and optimize your prompts for reliability, moving your chatbot from experimental to production-grade.

  • Ground Truth Dataset Creation: we build a validated dataset of 50-100 "Golden" Q&A pairs specific to your business to serve as the objective standard for accuracy.

  • Prompt Optimization: we refine your model's instructions to strictly enforce business logic and eliminate hallucination risks.

  • Automated Workflow: we implement a repeatable evaluation process (using standard tools or spreadsheets) so your team can validate future updates internally.

  • Verification Report: A final report demonstrating the improvement on known, previously identified issues.

Project Fee based on bot complexity, starting at $2,000

Tier 3:
Continuous assurance

Your "Human-in-the-Loop" Quality TeamAI models change, your business evolves. We act as your external evaluation department to ensure long-term reliability and brand safety.

  • Monthly Evaluations: We run new test scenarios every month to catch new issues.

  • Drift Detection: We analyze response quality over time to ensure the model isn't degrading as you scale.

  • Issue Remediation: Analysis and patch recommendations for any negative user interactions reported by your team.

  • Dataset Updates: As you launch new products or change policies, we update your "Golden Dataset" so your bot stays current.

  • Executive Summary: A monthly report detailing safety metrics, accuracy rates, and optimization actions taken.

Our experience

We're a group of eval enthusiasts that combine experience from FAANG tech companies and the aerospace industry.
We've built - and evaluated - everything from enterprise agents and vibecoded consumer apps to visual AI models for self-driving cars.

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